Introduction
HOLISTIC WITCH places particular importance on the protection of its users' personal data.
This Privacy Policy describes how data is collected, used, stored and protected when using the HOLISTIC WITCH application.
Using the application implies acceptance of this policy.
Data Controller
HOLISTIC WITCH
SASU with a share capital of €1,000
Registered Office: 22 rue Dumont d'Urville – 75116 Paris – France
RCS: 988 828 794 Paris
Email: hello@holistic-witch.com
President: Pamela Lessel Wahnich
Data Collected
Data Provided by the User
- Birth name
- Display name (optional)
- First names at birth
- Date of birth
- Time of birth
- Place of birth
- Email address
- Gender (optional)
Subscription Data
- Subscription type
- Status
- Subscription and renewal date
- Purchase history
- Apple / Google transaction identifiers
Payment data is never collected or stored by HOLISTIC WITCH. Payments are processed via the Apple App Store and Google Play Store.
Technical Data
- User identifier
- Connection data
- Navigation data
- IP address
- Device type
- Operating system
- Advertising identifiers (where applicable)
Purposes of Data Collection
Data is used to:
- Provide astrological, numerological and tarot analyses
- Generate personalized content
- Manage subscriptions
- Improve user experience
- Ensure security
- Comply with legal obligations
Birth data is used exclusively for astrological and numerological calculations.
Some analyses are generated via an artificial intelligence system that may rely on technologies provided by OpenAI.
Legal Basis
Processing is based on:
- Contract performance (service provision)
- Consent (marketing emails, notifications)
- Legitimate interest (service improvement, security)
- Legal obligations
Notifications
The application may send notifications related to content, astrological cycles or updates. They can be disabled at any time in the device settings.
Emails and Marketing
The email address may be used, with consent, to send editorial content.
Unsubscription is possible at any time via the link in emails.
Hosting and Service Providers
- Infrastructure: Supabase
- Payments: Apple / Google
- Ephemeris: Swiss Ephemeris (Astrodienst)
Data is never sold.
Transfers Outside the European Union
Some data may be transferred outside the European Union (particularly to the United States) through the use of third-party services such as OpenAI, Apple or Google. These transfers are governed by appropriate safeguards, including the European Commission's standard contractual clauses.
Data Retention Period
- Account data: duration of the account
- Marketing data: until consent is withdrawn
- Technical data: 12 months maximum
- Legal data (billing): up to 10 years
Security
HOLISTIC WITCH implements appropriate security measures:
- Data encryption
- Restricted access
- Secure authentication
Artificial Intelligence
Some analyses are generated via artificial intelligence systems. Data transmitted to these systems is not used to train external models.
User Rights
In accordance with GDPR:
- Right of access
- Rectification
- Deletion
- Restriction
- Objection
- Portability
Contact: hello@holistic-witch.com
Account Deletion
Users can request account deletion at any time. Data will be deleted or anonymized unless there is a legal obligation.
Request via: account settings or email hello@holistic-witch.com
Data of Minors
Application reserved for persons aged 16 and over.
Modification
HOLISTIC WITCH may modify this policy at any time. The current version is available in the application.